What a cleaning contract with us looks like
A contract is only as good as what's written down. Before the first clean you get three documents: a room-by-room cleaning schedule, a key-holding and access agreement, and a single-page summary of price, hours and notice terms.
Fixed monthly price
We work out the hours your building needs, multiply out across the year and divide by twelve. You pay the same amount every month, including months with bank holidays.
Cover is our problem
Holidays, sickness and staff turnover are handled by us. Cover cleaners work from the same schedule, so the standard doesn't drop when your regular cleaner is away.
Checked, not assumed
A supervisor inspects the building against the schedule each month and shares the results with you. Anything missed is put right on the next visit.
Communal area cleaning for managing agents
For managing agents and residents' management companies, we clean entrance halls, stairwells, lifts, bin stores and internal glazing in Norwich apartment blocks. Visits are logged with a timed sign-in so you can show residents the cleaning is happening.
Retail and showroom cleaning
Shops and showrooms are cleaned before opening, with entrance glass, floors and fitting rooms prioritised. For units in the city centre and at retail parks like Longwater and Riverside, we can also arrange external window cleaning on the same invoice.
Frequently asked questions
What is contract cleaning?
Contract cleaning means a cleaning company provides regular, scheduled cleaning for your premises under an ongoing agreement, rather than you employing cleaners directly. The company handles staffing, training, products, cover and supervision for a fixed fee.
What's the minimum contract?
There's no fixed minimum term. Contracts run month to month with 30 days' notice. The smallest regular contract we take on is about two hours a week.
Can you take over from our existing cleaners?
Yes. We'll agree a start date that lines up with your current notice period so there's no gap in cleaning. If your existing cleaners are employed by a contractor, TUPE may apply. We'll talk it through at the site visit.
